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Key Account Manager

Status: Closed
Contract: Full time
Minimum years of experience: 1 to 4
Workplace: Remote
Team: Digital Marketing
Location: Maadi, Cairo

Job Description

Road9 Media is looking for a well-organized, precise, quality oriented, digital marketing key account manager, to be the direct contact point between our team & the key customers.


  1. Determining client needs by conducting in-person or online meetings to outline their digital goals.
  2. Help developing and implementing a comprehensive digital strategy for assigned clients.
  3. Continuously overseeing the client's online presence and identifying areas of improvement.
  4. Presenting effective social media strategies and training to clients when needed.
  5. Analyzing the effectiveness of digital strategies by tracking metrics such as customer conversion rates, CTR, CPC, ROAS, etc.
  6. Creating and maintaining positive, long-term relationships with clients to build trust.
  7. Creating reports on digital campaign & other activities performance on a monthly or weekly basis.
  8. Acting as a point of contact for clients to address any digital management queries or concerns.
  9. Briefing creative team with all customer requirements along with their business objectives.
  10. Receive, QC, adjust & deliver creative products from creative team to clients.
  11. Monitor all SEO activities, either onsite or offsite, & report clients accordingly.

Job Requirements

  1. 2+ years in digital marketing experience (prefer with account management experience).
  2. Solid knowledge and experience with different digital marketing activities, such as, social media management, media buying, SEO.
  3. Knowledge of social media management and analytics tools (Meta business suite, Hootsuite, Google Analytics, etc.)
  4. Experience in media buying & campaigns management.
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